Beyond Starbucks: How Racism Shapes Customer Service via @NYTimes https://t.co/V67V3DaHqe
88% of Americans say #PTSD is a significant problem among U.S. military #veterans, but only 31% feel there are enou… https://t.co/3igpZndkR2
#Smarthome & wellness #tech is so widespread, sometimes we forget we already own it. A @HarrisPoll & @CNET survey f… https://t.co/CETRutylb3
The Revolutionary Giant Ocean Cleanup Machine Is About To Set Sail https://t.co/E11po8ldyz
How Harvey Karp Turned Baby Sleep Into Big Business via @NYTimes https://t.co/iUuoEsfemU
Can Dirt Save the Earth? via @NYTimes https://t.co/mjJTqQ1nw9
RT @IBM: Did you know that plankton--yes, plankton--provide 2/3 of our oxygen, but they're in decline? Here's how @IBMResearch is tackling…
RT @nkf: Thank you again to all our nominees at the Springtime in New York Gala! https://t.co/zOJrsxZr6r @jenbdasilva @johngerzema #seanmor
RT @Mark_Penn: Addressing @TheEconomicClub of Washington, DC about Microtrends Squared. Thank you, #EconClubDC for a great event. https://t…
RT @PaulPolman: How can a biz operate without making a valuable contribution to society? Imperative that its governed by value creation & g…
RT @HallaTomas: In total agreement with @PaulPolman and @johngerzema it has to be the role of business to make a meaningful and valuable co…
RT @HarrisPoll: Starbucks will close 8,000 U.S. stores for company-wide racial-bias training and just last month our survey found 85% of Am…
RT @HarrisPoll: Facebook Hearings Illuminate Future of Business and Data Privacy via @WSJ featuring new insights from @IBM @HarrisPoll late…
RT @HillaryClinton: Thinking about Barbara Bush’s legacy of service to our country and the extraordinary family she raised. Thanking her fo…
Sweden built world’s first stretch of electric road - Curbed https://t.co/v9xhgwaLqZ
Spend Shift

How the Post Crisis Values Revolution is Changing the Way We Buy, Sell, and Live

In Spend Shift, John Gerzema, world-renowned expert on consumer values, and Pulitzer prizewinning author Michael D’Antonio document the rise of a vibrant, values-driven post-recession economy. To tell the story of this movement, the authors travel to large cities and small towns across eight bellwether states, to examine the value shifts sweeping the nation. Through in-depth observation, proprietary data from Young & Rubicam, and interviews with experts, the authors analyze the changing consumer psyche, document the five shifting values and consumer behaviors that are remaking America and the world, and explain what it means to businesses and leaders. -Explores a movement in society where the majority of American consumers are embracing both value and values -Shows how post-crisis consumer expectations and behaviors will drive business decisions -Draws on interviews with CEOs and entrepreneurs to reveal how companies like Ford and Etsy are reconnecting with the post-crisis consumer Compelling and insightful, Spend Shift is essential reading for anyone interested in how values are changing and how businesses can connect with consumers after the recession.

Spend Shift is a Wall Street Journal best-seller, a Washington Post best-seller and was one of Fast Company's Best Business Books of 2010. 

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